Beth W. Palm Harbor, FL
Knowing that we needed a new mattress, I first stopped at one of the larger "chain" mattress companies. Though their selection was fine, I kind of felt like I was buying from a used car salesman, and came away more confused than satisfied. My next stop was at the Palm Harbor Sleep Oasis store -- and it was a hugely different experience. I met with both Jim and Scott on different visits, and each spent time educating me on the changes in mattress options since we bought our last one 15 years ago. I brought my husband back on the 3rd visit, we tested out a couple of mattresses together, and a few days later were sleeping like babies -- even our 2 pups seemed to enjoy the new mattress ! About a month ago, I noticed a slight flaw in our mattress, called Scott to ask about it -- and the next day he called us back to schedule a replacement -- at no cost to us. These guys are remarkable -- they are not high-pressure, are extremely knowledgeable about their products, and offer fair pricing. Don't waste your time shopping anywhere else !!!